CIMS Mobile Sales Force
ProStrategy Colman have developed Customer and Information Management System (CIMS).
Customer and Information Management System (CIMS) is a mobile software application for Sales Force Automation (SFA) and Field Force Automation (FFA).
CIMS mobile solutions provide mobile and remote workers with a simple-to-use, highly configurable software application. The SFA module enables field sales personnel to manage things like orders, uplifts, credits, inventory and payments directly from the field.
CIMS mobile solutions provide a solution that enables any organisation to effectively manage, through fully automated systems, its field sales force data collection. It delivers higher productivity, increased reporting accuracy, significantly reduced reporting and reaction times and a major overall cost savings. CIMS mobile solutions with it’s ability to gather survey and activity related data, arms your management team with actual data using powerful real-time reports to quickly identify problems, trends and other vital information.
CIMS mobile solutions can run on a variety of handheld devices from laptops and pen tablets to hand-helds (halfscreen) and PDAs. In addition CIMS uses synchronisation technology that is designed to send and receive data via dial-up connections or in wireless mode.
Orders and uplifts can be transmitted directly to the enterprise system while critical information such as stock availability and credit statii can be made immediately available to the sales person.
Sales personnel have online access to all of their sales data with the ability to compare against previous years or against targets.
The CIMS mobile solutions Van Sales module provides the additional functionality required to sell consumer goods through Direct Store Delivery (DSD) business models.
The CIMS mobile solutions Customer Management module includes the Field Force automation function which is designed to assist customer profiling and to replace paper based forms and other slow costly methods of collecting data and communicating it back to a central location.
